Shipping and Delivery

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SHIPPING METHODS AND COSTS

– We deliver across India and offer free shipping to our clients.

– For more information, please contact us at [email protected]

IMPORTANT INFORMATION
Order cut-off times are provided as guidelines only, and do not take into account possible delays caused by payment authorization. We aim to dispatch all orders within 24 hours with the exception of sale periods where it may take up to 72 hours. Estimated delivery times are to be used as a guide only and commence from the date of dispatch. We are unable to redirect orders once items have been dispatched.

How do I know my order has been placed?
Upon placing your order, you will see an order confirmation number on your screen. You will also receive an email confirmation from us. In case there are any issues with processing your order, you will be notified with an email.

How do I track my order?
Once you have placed an order, we will send you a tracking number/ AWB through an email. You will be able to view the date your item is in process to the date of shipment to the date of your item being in the process of delivery.

Can I change my shipping address after my order has been placed?
If there is an error in the shipping address you specified at the time of checkout, please email us at [email protected] or call us immediately. We are unable to change a shipping address or redirect orders once items have been dispatched.

WHEN DO WE DELIVER
All domestic orders will take about 3-7 days for delivery from the date of dispatch. Further information on the order status can be provided by our customer care upon request.

FREE SHIPPING
Free shipping is offered to all customers in India.

INSURANCE
VPOP insures each purchase during the time it is in transit until it is delivered to you. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfilment by VPOP and transfer of responsibility in the same way.

TAXES & DUTIES
For Customers from India, Product Prices displayed are inclusive of all taxes and duties.

 

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